Patient Access Representative

Company: South Jersey Radiology
Location: Mount Laurel
Posted on: November 7, 2024

Job Description:

Company OverviewSince 1938, South Jersey Radiology Associates (SJRA) has been the region's premier, physician led medical imaging provider in South Jersey. Our highly-experienced team of 58 board-certified, subspecialized radiologists - including body imagers, interventional radiologists, musculoskeletal imagers, nuclear medicine radiologists, and women's imagers - interpret all radiology studies, from standard X-rays to the most complex procedures, across 16 clinical locations. SJRA is recognized as the region's first Diagnostic Imaging Center of Excellence and Comprehensive Breast Imaging Center by the American College of Radiology.Job DescriptionSouth Jersey Radiology is seeking Patient Schedulers for our Patient Access Center of Excellence!! Come join our team!!Location: Mt. Laurel, NJHours: Monday - Friday must be available for a shift from 7am - 7:30pmStatus: Full Time OnsiteWork with the largest Radiology Practice in Southern New Jersey! As a combined organization, SJRA and Larchmont Medical Imaging are positioned as the premier diagnostic imaging practice in the region by continually investing in new technologies and equipment to provide our patients excellence in radiology. Our talented and dedicated employees at SJRA and Larchmont Medical Imaging deliver exceptional, state of the art care to patients and we are looking to add to our workforce with those who want to be on a top performing team!OUR MISSION: We make the best of radiology better to improve lives.OUR VALUES: Do the right thing, Be the best team, Be innovative, Demonstrate value and Find a way!We have competitive elective benefits to support our employees working twenty-four hours per week or more that include: Medical, Dental, Vision, HSA/FSA, 401K, Employee Discount on Imaging, Four Paid Hours with our Commitment to Service program (Community Service), Teladoc, Voluntary Life and AD&D, and Employee Assistance Program! We also have Paid Time Off starting at twenty hours or more per week (prorated based on start date and hours worked).SUMMARY - The purpose of this position is to schedule for all locations in an efficient and timely manner while striving for excellence in customer service.--- Schedule, reschedule, or cancel x-ray, fluoro, ultrasound, mammography and DEXA studies.--- Follow scheduling work flow--- Verify insurance eligibility, cost share and other insurance requirements (i.e. referrals, pre-certs, etc.).--- Document the patients' account appropriately--- Task as appropriate modality, billing, filming, etc.--- Daily data entry/computer work--- Give patient preparations and/or end of call procedures--- Mail patient reports as requested--- Handle questions/requests from referring physicians' offices and patients--- Punctuality and regular attendance--- Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations--- All other duties as assignedQUALIFICATIONS--- Prior experience in a medical call center or front office preferred--- High school diploma or equivalent--- Knowledge of multiple insurance eligibility/authorization web sites--- Ability to speak clearly and concisely, possess active listening skills--- Knowledge of medical insurance--- Knowledge of medical terminology and coding--- Good computer skills, proficient in use of computer, keyboard and mouse, as well as other office equipment as necessary--- Excellent interpersonal skillsPhysical Demands of the Position - Position requires sitting 80-85% of scheduled shift with continuous use of computer, keyboard and mouse, and multiline telephone.Working Conditions - Position is performed in an indoor office setting within close proximity to coworkers.Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. At any time and without advance notice, management may assign new duties, reassign existing duties, or eliminate duties.South Jersey Radiology Associates (SJRA) and Larchmont Medical Imaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or any other unlawful factor.#SJRACAREERSBenefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)--- Career Growth: We support and encourage all employees to advance their careers through internal promotion in the organization. We offer the Technologist Advancement Academy (TAA), a cross training program is designed to help our employees to pursue registry in other modalities (MRI, CT, Mammography). It allows you to advance your career during working hours while still being paid. Our program includes a dedicated trainer and online training through simulations.--- Medical Insurance: We partner with a leading healthcare provider to offer three competitive medical plans for employees to select from based on their individual healthcare needs.--- Dental Insurance: South Jersey Radiology has worked with a leading healthcare provider to design a dental plan that is a step above most in the market today, offering the largest network of providers in the country and orthodontia coverage with no age limit!--- Vision Insurance: We are proud to offer competitive and affordable vision coverage to our team.--- Life Insurance: We provide life insurance coverage at no cost to the employee and offer additional voluntary coverage.--- Paid Time Off: We offer 18 days and holidays when you start with South Jersey Radiology. More time off is earned as you stay with the team!--- 401(K): SJRA is proud to offer a 401(k) plan with Safe Harbor and Profit Sharing contributions.--- Teladoc: Affordable convenient option for treating all your medical conditions, it allows you to talk to a doctor anytime anywhere by phone or video consult.--- Employee and family discount: Several radiology studies (scans) are fully covered for employees and eligible household members simply be being part of the SJRA family.--- Short & Long Term Disability: For those unexpected life events we offer voluntary short and long term disability insurance through The Hartford. Maternity leave is covered by short term disability.About US Radiology Specialists (USRS)US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 3,100 team members and 145 outpatient imaging centers across 14 states, our team conducts nearly 6 million studies annually. South Jersey Radiology Associates (SJRA) established a partnership with US Radiology in 2022 to innovate patient care, accessing their best-in-class clinical excellence, operations, infrastructure, and state-of-the-art technology.South Jersey Radiology Associates (SJRA) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or any other unlawful factor.

Keywords: South Jersey Radiology, Lancaster , Patient Access Representative, Other , Mount Laurel, Pennsylvania