Client Onboarding Leader

Company: VirtualVocations
Location: Allentown
Posted on: November 1, 2024

Job Description:

A company is looking for a Manager, Customer Success - Implementation.

Key Responsibilities

Lead a team of Onboarding Managers to ensure successful client onboarding and optimization
Oversee the client lifecycle phases, ensuring smooth transitions and achievement of client goals
Develop and maintain documentation for best practices and conduct monthly client training sessions

Required Qualifications

5+ years of Onboarding or Client Success experience
3+ years of start-up or health tech experience preferred
2+ years of people management experience
Experience in an enterprise client-facing role
Marketplace experience preferred

Keywords: VirtualVocations, Lancaster , Client Onboarding Leader, Other , Allentown, Pennsylvania

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