APPLICATION SUPPORT ADMINISTRATOR - ON-SITE

Company: Dignari, LLC
Location: Alexandria
Posted on: October 29, 2024

Job Description:

Location
Alexandria, VA

Description

Dignari is a forward-thinking, human-centered, emerging technology and analytics company that builds solutions to transform business. We're a woman owned company where diversity is applauded and success is celebrated.

We are currently seeking a motivated, career and customer-oriented Application Support Administrator to support our client at the Department of Defense in Alexandria, VA on the RAPIDS Platform Support team (RPS). The RPS team supports the RAPIDS workstations that issue CACs and USIDs worldwide.

POSITION RESPONSIBILITIES

• Install, configure, and support software and hardware packages.
• Establish and improve documentation on our processes.
• Make recommendations and how to improve the process and procedures used to support the systems.
• Work with various project teams to assist with installing, configuring, testing, and troubleshooting applications.
• Other duties as assigned. Position Requirements
  
  POSITION REQUIREMENTS
  • Secret clearance required, along with a Sec+ certification.
  • Excellent troubleshooting and documentation skills.
  • Self-motivated, excellent communication skills, and a strong work ethic.
  • Ability to work well with others.
  • Experience testing Software and Hardware.
  • Experience creating, modifying, and testing batch files.
  • Experience writing and updating technical documentation.
  • Complete understanding of Windows workstation/server operating systems.
  • Experience using Windows10 maker.
  • Experience creating MSI packages in install shield.
  • Experience creating VB Scripts.
  • Understanding of how to install, configure and support Windows 10 software packages.
  • Understanding of how to identify and mitigate security findings (tool examples: ACAS, NESSUS, SCAP).
  • Understanding of what HBSS/ and troubleshooting.
  • Understanding McAfee components.
  • DoD experience a plus.
    
    We believe in taking care of our employees. As a #Dignarian, you will have access to robust and competitive benefits and the flexibility to choose what works best for you. You also get all the benefits of a small company including direct access to leadership, a vibrant and personal culture, and the ability for your voice to not only be heard but to make a real difference in the company's direction.
    
    Clearance Requirement
    US Citizenship required. Active DOD Secret clearance preferred; ability to obtain a Secret Clearance required.
    
    About the Organization
    Dignari is a woman-owned small business focused in delivering high-profile biometrics, identity management and analytical solutions for mission clients around the world. Our primary goal is to distinguish our clients by supporting them through the successful delivery of mission critical programs. To learn more about Dignari visit us at www.dignari.com.
    
    In August 2021, Inc. Media announced that Dignari is one of the Inc. 5000 fastest-growing private companies in America, for the third year in a row. This esteemed award is testament to the hard work and dedication our team applies to making each and every client successful in the delivery of their mission critical programs.
    
    Full-Time/Part-Time
    -unspecified-
    
    Req Number
    DIG-24-00143
    
    EOE Statement
    Dignari is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    
    This position is currently accepting applications.

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