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Technical Support Engineer

Company: VirtualVocations
Location: Arlington
Posted on: November 7, 2024

Job Description:

A company is looking for a Technical Support Engineer for the night shift.
Key Responsibilities:

Take ownership of customer issues and ensure resolution
Research, diagnose, and troubleshoot customer issues
Document knowledge and prepare timely reports

Required Qualifications:

3-5 years of experience in a customer-focused technical role
Bachelor's Degree in Technology, Computer Science, or a related field
Experience with help desk software and remote access tools
Working knowledge of operating systems, databases, and cloud environments
Experience with scripting languages is a plus

Keywords: VirtualVocations, Lancaster , Technical Support Engineer, IT / Software / Systems , Arlington, Pennsylvania

Click here to apply!

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