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Technical Customer Success Representative

Company: VirtualVocations
Location: Allentown
Posted on: November 6, 2024

Job Description:

A company is looking for a Technical Customer Success Representative to take ownership of customer contacts.



Key Responsibilities

Establish rapport with designated customer accounts
Provide proactive strategies to ensure clients find value and success with company tools/platform
Drive revenue through account retention, renewals, and upgrades


Required Qualifications

3+ years of experience in a customer-facing role, preferably in customer success or account management
Working knowledge of web applications and APIs with a passion for learning new technologies
Proven ability to articulate the value of the company's offerings
Strong organization skills with the ability to multi-task and self-manage workloads

Keywords: VirtualVocations, Lancaster , Technical Customer Success Representative, IT / Software / Systems , Allentown, Pennsylvania

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