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Director of Special Operations

Company: VirtualVocations
Location: Allentown
Posted on: November 1, 2024

Job Description:

A company is looking for a Director of Special Operations to enhance operational performance and efficiency.



Key Responsibilities

Scope and manage projects to drive improvements across various teams
Develop and maintain operational excellence metrics and reporting
Create and manage playbooks, SOPs, and training resources for scalable operations


Required Qualifications

6+ years of experience in an operational leadership position, preferably in legal or technology sectors
Demonstrated success in improving operational metrics and driving business growth
Experience in managing operational workflows, including BPO and vendor management
Significant experience in building and optimizing related processes and performance management frameworks
Strong analytical skills with proficiency in manipulating large data sets

Keywords: VirtualVocations, Lancaster , Director of Special Operations, Executive , Allentown, Pennsylvania

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