Senior Product Manager, Enterprise Fulfillment Services

Company: Instacart
Location: Washington
Posted on: October 29, 2024

Job Description:

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events.Overview About the Role -We are currently seeking a Senior Product Manager who will own the vision, strategy and overall execution for our two API product areas enabling same-day fulfillment. Our Connect product powers retailers' owned-and-operated ecommerce sites. Our Relay product powers Instacart.com fulfillment by third parties. Fulfillment Services is a company-wide priority, and you will work on coordinating efforts across all tech teams, and representing those efforts externally. This role will partner closely with a dedicated team of engineers and data scientists. Beyond the direct team, this role will help drive priorities across all Instacart teams who develop platform capabilities relevant to Fulfillment Services. About the Team -This role sits within the Enterprise Fulfillment team, which creates enterprise-grade logistics solutions that allow our partners to flexibly and efficiently scale their online commerce and in-store operations. In turn, Enterprise Fulfillment sits within the Marketplace organization, which is focused on building high quality and high efficiency products for our Customers, Shoppers and Retailers. About the Job This is an exciting opportunity to oversee a team at Instacart focused on creating new capabilities and tools to power fulfillment from retailers' own websites and Instacart.com. You will develop new products and improve existing APIs to make our services easier for our retailers to integrate with and more reliable. To accomplish this, you'll work closely with product and retailer-facing teams from across the company to define and execute the Fulfillment Services roadmap.

• You will support API products powering all fulfillment types: pick & deliver, delivery-only, and pickup, and oversee the end-to-end fulfillment processes.
• You will ensure that we are building platform solutions that appeal to various retailer needs.
• You will own the process to streamline onboarding and introduction of new features.
• You will work with a cross-functional team to drive partner enterprise sales, NPS and growth. About You Minimum Qualifications
  • Bachelor's degree, ideally in a technical discipline.
  • 3+ years of experience in product management.
  • Experience with end-to-end product delivery.
  • Experience overseeing roadmap strategy and definition.
  • Experience with feature delivery and tradeoffs of a product.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product. Preferred Qualifications
    • Experience in B2B product management or in client services.
    • Experience working in a fast-paced startup environment strongly preferred. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.For US based candidates, the base pay ranges for a successful candidate are listed below:CA, NY, CT, NJ: $187,000 - $208,000 USDWA: $180,000 - $200,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $172,000 - $191,000 USDAll other states: $156,000 - $173,000 USD
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Keywords: Instacart, Lancaster , Senior Product Manager, Enterprise Fulfillment Services, Executive , Washington, Pennsylvania