Talent & Culture Manager (Human Resources)
Company: Accor Hotels
Location: Washington
Posted on: October 23, 2024
Job Description:
Company DescriptionJoin us at Accor, where life pulses with
passion!As a pioneering in the art of responsible hospitality, the
Accor Group gathers more than 45 brands, 5,600 hotels, 10,000
restaurants, and lifestyle destinations in 110 countries. While
each brand has its own personality, where you will be able to truly
find yourself, they all share a common ambition: to keep innovating
and challenging the status-quo.By joining us, you will become a
Heartist, because hospitality is, first and foremost, a work of
heart.You will join a caring environment and a team where you can
be all you are. You will be in a supportive place to grow, to
fulfill yourself, to discover other professions, and to pursue
career opportunities, in your hotel or in other hospitality
environments, in your country or anywhere in the world!You will
enjoy exclusive benefits, specific to the sector and beyond, as
well as strong recognition for your daily commitment.Everything you
will do with us, regardless of your profession, will offer a deep
sense of meaning, to create lasting, memorable, and impactful
experiences for your customers, for your colleagues, and for the
planet.Hospitality is a work of heart, Join us and become a
Heartist.Job DescriptionReporting to the Assistant Director of
Talent & Culture, the Talent & Culture Manager is responsible for
creating and maintaining effective strategies that ensure Fairmont
Washington, D.C., Georgetown attracts, selects, and develops the
most vibrant, enthusiastic, engaging hospitality professionals
around.RESPONSIBILITIES:
- Establish an atmosphere where people don't want to leave work
for 'fear of missing out'
- Share similar values that align with: trust, respect,
engagement, teamwork, and sustainable performance
- Respond to varied colleague inquiries in a professional and
friendly manner
- Manage the benefit package we offer our full-time
colleagues
- Facilitate all employee communication including hotel
happenings and internal training schedule
- Share in celebrating all the great things the amazing
colleagues do on a daily basis, ensuring to communicate that as
well
- Maintain high standards during the recruitment and selection
process to hire the best of the best, including interviewing,
extending offers, identifying new recruitment initiatives,
assisting with job fairs and university relationships, visas, and
relocation
- Advise management in appropriate resolution of employee
relation issues and handle complaints, settling disputes, and
resolving conflicts, while being in full compliance with local and
Federal legislation
- Assist with workplace safety programs to ensure regulation
compliance, colleague awareness, and an accident-free workplace, as
well as administer Workers' Compensation claims in the unlikely
event an accident may occur
- Complete the bi-weekly payroll administration, manage all
employee changes
- Assist in maintaining high levels of employee satisfaction and
team spirit. Support hotel committees and organize colleague
functions, including the legendary Annual Colleague Holiday
Party
- Assist Departmental Leaders with the development of specific
action plans to address areas of opportunity identified in
Colleague feedback
- Social media ambassador, assisting with LinkedIn, Intranet, and
Internal postings
- Train and facilitate Hotel, Brand, and Corporate learning
programs including welcoming our new colleagues in Orientation,
Service Culture, Policy updates, etc.
- Assist in all areas as necessary within the Talent & Culture
DepartmentCOMPENSATION & BENEFITS:
- Salary Range: $62,000 - $69,000 annually
- Full medical/dental/vision packages
- Generous PTO allowance + paid holidaysQualifications
- Proven ability to maintain professionalism in a highly
confidential environment and to deal with all visitors with tact,
diplomacy, and warmth
- Exceptional interpersonal and communication skills, both
written and verbal
- Highly organized, results-oriented with the ability to be
flexible and work well under pressure
- Passion for helping people and recognizing the great things
they do
- Three to five years of experience in the Hospitality
Industry
- Previous Recruitment experience preferred
- Minimum one year of training/facilitating experience
required
- College/University degree in related discipline required
- Knowledge of US Employment law an asset
- Strong computer skills, proficient with MS Office (Word, Excel,
Outlook), PowerPoint
- If you enjoy coffee and cupcakes that would also be an asset,
but not requiredAdditional InformationOur commitment to Diversity &
Inclusion:We are an inclusive company and our ambition is to
attract, recruit and promote diverse talent.
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Keywords: Accor Hotels, Lancaster , Talent & Culture Manager (Human Resources), Executive , Washington, Pennsylvania
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